Part-Time Media & Technology Assistant

Part-Time Media & Technology Assistant

Department: Communications & Public Relations

Reports To: Media and Technology Coordinator / Director of Communications & Public Relations

Status: Part-Time, Non-Exempt

Our Mission and Values

We are a community committed to welcoming all with kindness, fostering a peaceful environment, offering respectful service, and caring for the Earth.

What You’ll Do

Event & Program Technology Support

• Provide hands-on technical support for in-person, hybrid, and virtual programs.
• Assist with setup and operation of livestreams, including cameras, microphones, audio systems, and streaming platforms.
• Support recording of programs, ensuring proper start and stop, audio clarity, and video quality.
• Prepare and test virtual and hybrid sessions, including participant access and presenter readiness.

On-Site Support & Troubleshooting

• Serve as on-site technical support during events, responding to and resolving issues in real time.
• Provide clear and calm guidance to presenters and participants on use of technology.
• Assist hosted groups with basic audiovisual setup, including projectors, sound systems, and microphones.

Media & Content Support

• Assist with basic video editing and uploading of recorded content to platforms such as YouTube or internal systems.
• Support organization and storage of media files and digital assets.

Equipment & Organization

• Help maintain organization, cleanliness, and functionality of media and technology equipment.
• Report equipment issues or needs to the Media and Technology Coordinator.
• Maintain a simple log of supported events, noting technical issues and follow-up needs.

Collaboration & Communication

• Work collaboratively with Communications staff and other departments to support programming needs.
• Communicate clearly and respectfully with presenters, participants, staff, and guests.
• Complete additional duties as assigned.

What You’ll Bring

• High school diploma or equivalent required.
• Basic proficiency in Microsoft Windows and general computer use.
• Familiarity with audiovisual equipment, livestreaming platforms, and video conferencing tools such as Zoom, OBS Studio, or YouTube.
• Basic knowledge of office productivity tools such as Microsoft Office or Google Workspace.
• Comfort troubleshooting technology issues in a timely and composed manner.
• Experience with video editing software such as Adobe Premiere is preferred but not required.
• Strong communication skills and ability to work with diverse groups.
• Ability to work independently and collaboratively, particularly during evenings and weekends.
• Reliable, detail-oriented, and adaptable in a live-event environment.
• Prior experience in IT, media technology, photography, videography, or audio production is a plus.
• Commitment to mission-driven, Franciscan values-based work.

Schedule

• Part-time position with hours based on program and event needs.
• Regular evening and weekend availability required.
• Schedule is driven by program needs and will be communicated in advance whenever possible; flexibility is essential.

Physical Requirements

• Ability to lift and move equipment up to 30 lbs.
• Ability to stand for extended periods during events.
• Frequent bending, reaching, and setup of equipment.

Safety & Equipment

• Use of appropriate equipment and safe handling practices for all technology and media tools.
• Awareness of cables, electrical setups, and event environments to ensure safety for all participants.
• Promptly report any safety concerns, hazards, or equipment issues to the supervisor.

Varies; nights and weekend required.