
Privacy Policy
Effective Date: November 14, 2025 | Last Updated: November 14, 2025
Introduction
Welcome to OneOrb ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered application development platform and related services (collectively, the "Services").
By accessing or using OneOrb, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.
Information We Collect
Information You Provide to Us
Account Information:
When you create an account, we collect:
- Name
- Email address
- Password (encrypted)
- Profile information
- Company/organization name (optional)
Project and Application Data:
When you use our Services, we collect:
- Application descriptions and prompts
- Code generated through our platform
- Database schemas and configurations
- API integrations and configurations
- Deployment settings
- Custom instructions and preferences
Payment Information:
If you subscribe to a paid plan:
- Billing address
- Payment method details (processed securely through our payment processor)
- Transaction history
Communications:
When you contact us:
- Support inquiries
- Feedback and suggestions
- Survey responses
- Community forum posts
1. Information Collected Automatically
Usage Data:
We automatically collect:
- Pages and features accessed
- Time spent on the platform
- Actions performed (clicks, edits, deployments)
- Search queries within the platform
- Error logs and debugging information
Device and Technical Information:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Screen resolution
- Time zone and language preferences
Cookies and Tracking Technologies:
We use:
- Essential cookies for platform functionality
- Analytics cookies to understand usage patterns
- Performance cookies to optimize the Services
- Preference cookies to remember your settings
How We Use Your Information
We use the collected information for the following purposes:
1. Service Delivery and Improvement
- Provide, maintain, and improve our AI-powered development platform
- Generate code, applications, and content based on your inputs
- Process and complete transactions
- Respond to your requests and provide customer support
- Train and improve our AI models and algorithms
- Develop new features and functionality
2. Communication
- Send administrative information, updates, and security alerts
- Provide technical notices and policy updates
- Respond to your inquiries and support requests
- Send promotional communications (with your consent)
3. Security and Fraud Prevention
- Detect, prevent, and address technical issues
- Monitor for fraudulent or unauthorized activity
- Enforce our Terms of Service
- Protect the rights, property, and safety of OneOrb, our users, and the public
4. Analytics and Research
- Analyze usage patterns and trends
- Conduct research and development
- Create aggregated, anonymized statistics
- Improve our AI models and user experience
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We share information with third-party service providers who perform services on our behalf:
- Cloud hosting and infrastructure providers
- Payment processors
- Email and communication services
- Analytics providers
- Customer support tools
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
AI Model Providers
We may share prompts and usage data with AI model providers (such as OpenAI, Anthropic, Google) to deliver our Services. These providers have their own privacy policies governing the use of data.
Business Transfers
If OneOrb is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.
Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal requests (subpoenas, court orders)
- Protection of our rights and property
- Prevention of fraud or illegal activity
- Protection of the safety of our users or the public
With Your Consent
We may share your information for other purposes with your explicit consent.
Data Ownership and Your Rights
1. Your Content
You retain all ownership rights to the applications, code, and content you create using OneOrb. We do not claim ownership of your projects or generated code.
2. Your Rights
Depending on your location, you may have the following rights:
Access
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information (subject to certain exceptions)
Portability
Request a copy of your data in a portable format
Restriction
Request restriction of processing of your information
Objection
Object to our processing of your information
Withdraw Consent
Withdraw consent for processing where we rely on consent
To exercise these rights, please contact us at sales@oneorb.ai.
Data Retention
We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. Specific retention periods include:
- Account Information: Retained while your account is active and for 90 days after account closure
- Project Data: Retained according to your subscription plan; you can delete projects at any time
- Usage Data: Typically retained for 24 months for analytics purposes
- Support Communications: Retained for 3 years
- Legal Compliance: Some data may be retained longer to comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security audits and assessments
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
International Data Transfers
OneOrb operates globally. Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction.
When we transfer your information internationally, we implement appropriate safeguards such as:
- Standard contractual clauses
- Privacy Shield certification (where applicable)
- Other legally recognized transfer mechanisms
Children's Privacy
OneOrb is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it promptly.
AI-Specific Privacy Considerations
Training Data
We may use aggregated, anonymized usage data and interactions to improve our AI models. We do not use your specific proprietary code or confidential project details to train publicly available models without your consent.
Generated Code
Code generated by OneOrb's AI is provided to you for your use. However, similar code may be generated for other users based on similar prompts, as AI models can produce similar outputs from similar inputs.
Third-Party AI Models
Our Services use third-party AI models (such as Claude, GPT, and others). Your prompts and inputs may be processed by these third-party providers according to their privacy policies and terms of service.
Cookies and Tracking
Types of Cookies We Use
Essential Cookies:
Required for platform functionality (authentication, security)
Performance Cookies:
Help us understand how you use the platform
Functional Cookies:
Remember your preferences and settings
Analytics Cookies:
Collect information about usage patterns (Google Analytics, Mixpanel)
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services.
Third-Party Links and Services
Our platform may contain links to third-party websites, integrations, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending an email notification to your registered email address
- Displaying a prominent notice on the platform
Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: sales@oneorb.ai
Support: sales@oneorb.ai
Mailing Address:
OneOrb Inc.
San Francisco
CA
USA
For users in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority.
State-Specific Privacy Rights
California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to Know: What personal information we collect, use, and disclose
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights
To exercise these rights, contact us at sales@oneorb.ai or call [phone number].
Other State Rights
Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws may have additional rights. Please contact us to learn more about your rights under applicable state law.